Reach Out
Whether you need technical assistance, have questions regarding your virtual Aura Drops, or require Responsible Play support, our New Zealand-based team is here to help maintain your flow.
Sanctuary Address
Flow State Social Entertainment NZ Ltd.
Level 4, 152 Quay Street
Auckland CBD, Auckland 1010
New Zealand
Registration: NZ-9429048112356
Direct Support
Email: support@playtheflow.com
Support Inquiry
Frequently Asked Questions
Aura Drops (AURD) are the purely virtual tokens used across Play The Flow. They have absolutely zero cash value and cannot be withdrawn or exchanged for real-world currency under any circumstances.
We are a strictly free-to-play social casino. Aura Drops are granted freely through daily logins, community events, and progression milestones. No real-money purchases are required to enjoy our games.
Please navigate to your profile settings or contact our Responsible Play guidance team via the form above to activate immediate session restrictions or self-exclusion.